The American Airlines Contingent

The American Airlines Contingent:  Fly first class!! It’s possible if you respect the counter agents, the flight attendants, TSA personnel.  Amanda, Lizzie Rose (with Dave Ellman), Andrea Gregg (and her Aunt ___________) have been taking care of Karolyn and me for years.  It was so special to have them with us—a turn at taking of those who look after us.  One of the emotional moments, among the hundreds I had in Castel, was when they presented the family with a cherry tree-some day Emily and Paul III will pick cherries from the American Airlines Memorial Cherry Tree in Castel Di Casio.  They are examples of “best practices” and “caring for the customer”.

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